Privacy Policy
Privacy Policy
1. Information We Collect
We may collect the following information when you visit our website or place an order:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Collected securely via trusted third-party payment gateways. We do not store credit/debit card details.
- Technical Data: IP address, browser type, device information, and browsing behavior (for analytics and site improvement).
Order History: Details of your purchases to provide order support, returns, and future recommendations.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders safely.
- Provide secure shopping experiences.
- Respond to customer service queries.
- Improve our website functionality and product offerings.
- Share exclusive promotions, deals, and product updates (only with your consent).
Detect fraud and unauthorized transactions.
3. Sharing of Information
We respect your privacy and never sell or rent customer information to third parties. However, we may share data in the following cases:
- With logistics partners to deliver your order.
- With payment processors for secure transactions.
- With trusted service providers for analytics, marketing, or website improvement.
If required by law or to protect against fraud and security risks.
4. Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience. These help us remember your preferences, recommend products, and analyze site traffic. You can choose to disable cookies in your browser settings, but some features may not function properly.
5. Data Protection & Security
Your data security is our priority. We use:
- SSL encryption for secure transactions.
- Regular monitoring of our website against vulnerabilities.
- Restricted access to sensitive data.
- Partnering only with trusted payment gateways for financial transactions.
6. Your Rights
As our valued customer, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal obligations).
- Opt-out of promotional emails at any time.
Withdraw consent for cookies and data tracking.
7. Third-Party Links
Our site may contain links to third-party platforms (such as Amazon). We are not responsible for the privacy policies or practices of these websites. We encourage you to review their policies before sharing personal data.
8. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date.
9. Contact Us
If you have any questions about our Privacy Policy or how we handle your information, please contact us:
📧 Email: support@kwackwacker.com
